When More Is Not Better: Overcoming America’s Obsession with Economic Efficiency

When More Is Not Better: Overcoming America’s Obsession with Economic Efficiency

by Roger L. Martin

Roger Martin, dean of the Rotman School of Management at the University of Toronto from 1998 to 2013, writes about a fragile imbalance in the U.S. economy and the erosion of the middle class. Major themes include efficiency vs. resilience, reductionist thinking vs. complex adaptive systems, and gaming the system. He cites examples of companies where an obsession with efficiency was catastrophic, and conversely, where slack is the secret sauce. He offers policy solutions in such areas as antitrust, taxation, stockholder voting rights, and education.

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It’s Not Complicated: The Art and Science of Complexity in Business

It’s Not Complicated: The Art and Science of Complexity in Business

by Rick Nason

This book may fundamentally change the way you think. Or it may give you a framework to understand why you intuitively know that conventional management practices are sometimes incongruent with reality.

“This book is about systems thinking, and more specifically the important distinction between simple, complicated, and complex systems as applied to common business problems… The world of business is usually complex rather than complicated. That may seem like word play, but the difference between ‘complicated thinking’ and ‘complexity thinking’ is profound. This important distinction is well accepted in the scientific community but is virtually unknown in business.” Nason explains, “The ability to manage complexity is the key to competitive advantage.”

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