
Bottom Line Tales: 30 Lesser-known Ways to Build Sales, Profits, and Cash Flow
by Alastair Thomson
This book reads like practical advice from a mentor. Alastair Thomson is a board-level executive with experience as a CEO and CFO in a variety of industries. In 30 chapters, he shares his wisdom about such topics as fixing operational bottlenecks, improving customer service, and minimizing bureaucracy. He shares a story of a company that grew revenues rapidly by making unprofitable deals. In a counter example, another company turned down profitable business below an arbitrary minimum order. He observes that companies claiming to be data-driven often make decisions without understanding what the numbers mean. He also shares his views on AI and semi-skimmed milk.
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