andreweverett360 Book Review, Management

The Conclusion Trap: Four Steps to Better Decisions

The Conclusion Trap: Four Steps to Better Decisions

by Dan Markovitz

As a management consultant, Dan Markovitz has seen too many executives waste money on “Ready, Fire, Aim” decisions which yield no benefit—and sometimes even make things worse. “Frankly, I’m tired… of seeing leaders jump to conclusions and taking action without really understanding their problem.” This concise 67-page book resonates with me and I think it applies not only to business, but also more broadly to political policy on many of society’s complex issues, such as education and healthcare.

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andreweverett360 Book Review, Management

Coach the Person, Not the Problem

Coach the Person, Not the Problem: A Guide to Using Reflective Inquiry

by Marcia Reynolds

Marcia Reynolds trains leaders how to use a coaching approach. “Coaching should be a process of inquiry, not a series of questions. The intent of inquiry is not to find solutions but to provoke critical thinking about our own thoughts. Inquiry helps the people being coached discern gaps in their logic, evaluate their beliefs, and clarify fears and desires affecting their choices. Solutions emerge when thoughts are rearranged and expanded.”

“When people are overwhelmed, stressed, and angry, coaching reminds them of their purpose, visions, and power to move forward.”

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andreweverett360 Book Review, Management

The Fifth Discipline

The Fifth Discipline: The Art and Practice of the Learning Organization

by Peter M. Senge

Senge writes, “I believe that, the prevailing system of management is, at its core, dedicated to mediocrity. It forces people to work harder and harder to compensate for failing to tap the spirit and collective intelligence that characterizes working together at their best.”

The subtitle is about the learning organization, but the book is also very much about systems thinking. 

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andreweverett360 Book Review, Management

Playing to Win: How Strategy Really Works

Playing to Win: How Strategy Really Works

by A.G. Lafley and Roger L. Martin

Former P&G chairman A.G. Lafley and former dean of University of Toronto’s Rotman School of Management Roger Martin explain, “in our terms, a strategy is a coordinated and integrated set of five choices: a winning aspiration, where to play, how to win, core capabilities, and management systems.” 

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andreweverett360 Book Review, Management

Nine Lies About Work: A Freethinking Leader’s Guide to the Real World

Nine Lies About Work: A Freethinking Leader’s Guide to the Real World

by Marcus Buckingham and Ashley Goodall 

Conventional management practices are based on a mindset of conformity and control. The authors, in contrast, argue the key to optimum performance is encouraging individuals make the most of their idiosyncratic strengths. The authors study team performance and employee engagement for ADP Research Institute and Cisco respectively.

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andreweverett360 Book Review, Management

When More Is Not Better: Overcoming America’s Obsession with Economic Efficiency

When More Is Not Better: Overcoming America’s Obsession with Economic Efficiency

by Roger L. Martin

Roger Martin, dean of the Rotman School of Management at the University of Toronto from 1998 to 2013, writes about a fragile imbalance in the U.S. economy and the erosion of the middle class. Major themes include efficiency vs. resilience, reductionist thinking vs. complex adaptive systems, and gaming the system. He cites examples of companies where an obsession with efficiency was catastrophic, and conversely, where slack is the secret sauce. He offers policy solutions in such areas as antitrust, taxation, stockholder voting rights, and education.

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andreweverett360 Book Review, Management

The Progress Principle: Using Small Wins to Ignite Joy, Engagement, and Creativity at Work

The Progress Principle: Using Small Wins to Ignite Joy, Engagement, and Creativity at Work

by Teresa Amabile and Steven Kramer                  

“Inner work life influences people’s performance on four dimensions: creativity, productivity, work commitment, and collegiality… Inner work life matters for companies because, no matter how brilliant a company’s strategy might be, the strategy’s execution depends on great performance by people inside the organization.”

“To a great extent, inner work life rises and falls with progress and setbacks in the work. This is the progress principle and, although it may be most obvious on the best and worst days at work, it operates every day.”

The Progress Principle is the result of primary research by two psychologists who studied 238 knowledge workers from 26 teams in 7 companies representing 3 industries over the course of a team project—generally about 4 months. Participants submitted daily diary forms to the researchers confidentially. The authors cite some positive and negative scenarios, using pseudonyms to disguise the individuals and their employers.

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andreweverett360 Book Review, Management

Excellence Now: Extreme Humanism

Excellence Now: Extreme Humanism

by Tom Peters  

Nearly 40 years after the publication of the über-bestseller In Search of Excellence, Tom Peters has written his 19th book. His insights on organizational effectiveness (and dysfunction) are as relevant as ever. ‎

“In In Search of Excellence, we defined Excellence in terms of long-term performance. But that begs a/the question. How do you achieve that long-term super-effectiveness? … Excellence is not an ‘aspiration.’ Excellence is not a ‘hill to climb.’ Excellence is the next five minutes.”

Given that Peters has two engineering degrees, an MBA, and a PhD in business, you might be surprised by his findings. “Enterprise excellence is about just two things: People. Service. Excellence = Service. Service to one’s teammates, service to one’s customers and vendors, service to our communities.”

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andreweverett360 Book Review, Management

Tom Peters Reads A LOT – Part 2

Tom Peters Reads A LOT – Part 2

In 2018 I reviewed The Excellence Dividend by Tom Peters. One thing I was struck with while reading that book was the astonishing number of books and articles cited throughout the text. I compiled a list of the 137 books in a companion post called Tom Peters Reads A LOT.

Fast-forward to 2021, I just finished reading Tom’s latest book, Excellence Now: Extreme Humanism—here is my review. I’ve counted 121 books quoted or recommended in the text, listed below in order of first mention. I’ve only read 10 of these. Titles in bold link to my review. Others link to Amazon.com.

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andreweverett360 Book Review, Management

Discover Your True North

Discover Your True North

by Bill George

The term True North refers to “the internal compass that guides you successfully through life… It is derived from your most deeply held beliefs, your values, and the principles you lead by.” Quoting Warren Bennis, “Leadership is character.”

Everybody develops their own True North. “Today authenticity is seen as the gold standard for leadership… The reality is that no one can be authentic by trying to be like someone else. You can learn from others’ experiences, but you cannot be successful trying to be like them. People will only trust you when you are genuine and authentic.”

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