andreweverett360 Book Review, Management

More Human


More Human: How the Power of AI Can Transform the Way You Lead
by Rasmus Hougaard and Jacqueline Carter

“More human means leveraging AI to unlock the best of our humanity and, simultaneously, to help us overcome some of our limitations. This is the art of the toggle, where we skillfully navigate getting the best of both human capabilities and AI. In this way, we can develop ourselves as better human leaders and thereby create better and more-human workplaces.”

The authors quote Tim Cook, CEO of Apple: “I’m not worried about artificial intelligence giving computers the ability to think like humans. I’m more concerned about people thinking like computers, without values or compassion, without concern for consequence.”

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andreweverett360 Book Review, Management

The Tyranny of Metrics


The Tyranny of Metrics
by Jerry Z. Muller

“This book argues that while they are a potentially valuable tool, the virtues of accountability metrics have been oversold, and their costs are often underappreciated.” There are chapters on the dysfunction of “metric fixation” in colleges and universities; schools; medicine; policing; the military; business; and philanthropy. Problems include gaming the system, costs exceeding benefits, and diverting effort from the core mission. A major theme is metrics as a substitute for competent judgment. 

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andreweverett360 Book Review, Management

Management Rewired

management-rewired


Management Rewired: Why feedback doesn’t work and other surprising lessons from the latest brain science
by Charles S. Jacobs

This book is applies neuroscience research to the field of management.

The trend in business has been toward making data-driven decisions, but Charles Jacobs explains why using only the logical side of our brain would lead to myopic decisions.  Fortunately, the prefrontal cortex is connected to the amygdala, the portion of the brain which deals with emotion and memory, and this helps us make judgments based on previous experience.   This reminded me of what Jack Welch has written about managing from the gut, which Welch says is basically pattern recognition.

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