Coach the Person, Not the Problem

Coach the Person, Not the Problem: A Guide to Using Reflective Inquiry

by Marcia Reynolds

Marcia Reynolds trains leaders how to use a coaching approach. “Coaching should be a process of inquiry, not a series of questions. The intent of inquiry is not to find solutions but to provoke critical thinking about our own thoughts. Inquiry helps the people being coached discern gaps in their logic, evaluate their beliefs, and clarify fears and desires affecting their choices. Solutions emerge when thoughts are rearranged and expanded.”

“When people are overwhelmed, stressed, and angry, coaching reminds them of their purpose, visions, and power to move forward.”

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Nine Lies About Work: A Freethinking Leader’s Guide to the Real World

Nine Lies About Work: A Freethinking Leader’s Guide to the Real World

by Marcus Buckingham and Ashley Goodall 

Conventional management practices are based on a mindset of conformity and control. The authors, in contrast, argue the key to optimum performance is encouraging individuals make the most of their idiosyncratic strengths. The authors study team performance and employee engagement for ADP Research Institute and Cisco respectively.

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Excellence Now: Extreme Humanism

Excellence Now: Extreme Humanism

by Tom Peters  

Nearly 40 years after the publication of the über-bestseller In Search of Excellence, Tom Peters has written his 19th book. His insights on organizational effectiveness (and dysfunction) are as relevant as ever. ‎

“In In Search of Excellence, we defined Excellence in terms of long-term performance. But that begs a/the question. How do you achieve that long-term super-effectiveness? … Excellence is not an ‘aspiration.’ Excellence is not a ‘hill to climb.’ Excellence is the next five minutes.”

Given that Peters has two engineering degrees, an MBA, and a PhD in business, you might be surprised by his findings. “Enterprise excellence is about just two things: People. Service. Excellence = Service. Service to one’s teammates, service to one’s customers and vendors, service to our communities.”

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Tom Peters Reads A LOT – Part 2

Tom Peters Reads A LOT – Part 2

In 2018 I reviewed The Excellence Dividend by Tom Peters. One thing I was struck with while reading that book was the astonishing number of books and articles cited throughout the text. I compiled a list of the 137 books and did a companion post called Tom Peters Reads A LOT.

Fast-forward to 2021, I just finished reading Tom’s latest book, Excellence Now: Extreme Humanismhere is my review. I’ve counted 121 books quoted or recommended in the text, listed below in order of first mention. I’ve only read 10 of these. Titles in bold link to my review. Others link to Amazon.com.

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Discover Your True North

Discover Your True North

by Bill George

The term True North refers to “the internal compass that guides you successfully through life… It is derived from your most deeply held beliefs, your values, and the principles you lead by.” Quoting Warren Bennis, “Leadership is character.”

Everybody develops their own True North. “Today authenticity is seen as the gold standard for leadership… The reality is that no one can be authentic by trying to be like someone else. You can learn from others’ experiences, but you cannot be successful trying to be like them. People will only trust you when you are genuine and authentic.”

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An interview with Mark C. Crowley, author of Lead from the Heart

An interview with Mark C. Crowley
author of Lead from the Heart:
Transformational Leadership for the 21st Century

December 16, 2020 — 63 minutes — Book ReviewAmazon

      • [0:01:04] Employee engagement.
      • [0:13:16] Hiring people with heart.
      • [0:18:56] Connect on a personal level. Manager as a coach.
      • [0:21:43] If you don’t give a shit about people, none of this is going to work.
      • [0:24:28] Maximize employee potential.
      • [0:26:27] Flow.
      • [0:32:25] The boss who doesn’t care about you.
      • [0:34:10] Value and honor achievements.
      • [0:37:17] The heart is a feeling, sensing organ.
      • [0:42:23] Work From Home.
      • [0:49:44] How the wrong people get promoted.
      • [0:55:58] Organizational culture and values.

Transcript
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Primary Greatness: The 12 Levers of Success

Primary Greatness: The 12 Levers of Success

by Stephen R. Covey

This is a book about integrity and character. It is about leadership as well as personal development. “There’s no such thing as organizational behavior, only individual behavior… Leadership is communicating to another person their worth and potential so clearly they are inspired to see it in themselves… The common thread in the best thinking on management and leadership is this: People both want and need to feel that their lives and work have meaning.”

“Primary greatness is who you really are—your character, your integrity, your deepest motives and desires. Secondary greatness is popularity, title, position, fame, fortune, and honors… Going for secondary greatness without primary greatness doesn’t work. People don’t build successful lives on the unstable sands of what is outwardly or temporarily popular, but they do build successful lives on the bedrock of principles that do not change.”

“Character is foundational. All else builds on this cornerstone. Even the very best structure, system, style, and skills can’t compensate completely for deficiencies in character… People get lost when they use a local norm or internal standard to justify covert or corrupt business practices… Universal principles like respect, empathy, honesty, and trust ultimately govern.”  Continue reading “Primary Greatness: The 12 Levers of Success”

The Excellence Dividend

The Excellence Dividend: Meeting the Tech Tide with Work That Wows and Jobs That Last

by Tom Peters

Tom Peters makes a renewed call to excellence in the context of an increasingly data-driven and dehumanized world. His “putting people first” mantra is even more on point than it was when his seminal work In Search of Excellence was published in 1982.

“The primary defenses against AI-driven job destruction are widespread, relatively unconstrained creativity and novel organizational arrangements designed to produce products and services that will stand out in an automated world. I unequivocally believe that such creativity is antithetical to algorithmic optimization of human affairs.”

“So what is this Excellence Dividend? In short, businesses that are committed to excellence in every aspect of their internal and external dealings are likely to be survivors. They are better and more spirited places to work. Their employees are engaged and growing and preparing for tomorrow. Their customers are happier and inclined to spread tales of their excellence far and wide. Their communities welcome them as good neighbors. Their vendors welcome them as reliable partners. That in turn translates directly into bottom-line results and growth. And, AI and robotics notwithstanding, it translates into jobs that last and the likely creation of new jobs as well.” Continue reading “The Excellence Dividend”

Tom Peters Reads A LOT

I have posted a review of The Excellence Dividend with some key points, but in this post I wanted to call attention to the vast number of books that Tom Peters refers to. The guy has read A LOT of books. I’ve compiled a list of 137 books mentioned throughout the text. I’ve read a few of them. The bold listings link to my review on The Key Point; the others link to Amazon.com.

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