The Excellence Dividend: Meeting the Tech Tide with Work That Wows and Jobs That Last
by Tom Peters
Tom Peters makes a renewed call to excellence in the context of an increasingly data-driven and dehumanized world. His “putting people first” mantra is even more on point than it was when his seminal work In Search of Excellence was published in 1982.
“The primary defenses against AI-driven job destruction are widespread, relatively unconstrained creativity and novel organizational arrangements designed to produce products and services that will stand out in an automated world. I unequivocally believe that such creativity is antithetical to algorithmic optimization of human affairs.”
“So what is this Excellence Dividend? In short, businesses that are committed to excellence in every aspect of their internal and external dealings are likely to be survivors. They are better and more spirited places to work. Their employees are engaged and growing and preparing for tomorrow. Their customers are happier and inclined to spread tales of their excellence far and wide. Their communities welcome them as good neighbors. Their vendors welcome them as reliable partners. That in turn translates directly into bottom-line results and growth. And, AI and robotics notwithstanding, it translates into jobs that last and the likely creation of new jobs as well.” Continue reading →
I have posted a review of The Excellence Dividend with some key points, but in this post I wanted to call attention to the vast number of books that Tom Peters refers to. The guy has read A LOT of books. I’ve compiled a list of 137 books mentioned throughout the text. I’ve read a few of them. The bold listings link to my review on The Key Point; the others link to Amazon.com.
Psychologist Daniel Crosby tells it like it is in this book about the numerous ways human nature can work against us, not the least of which is egoistic self-absorption (solipsism).
“The biggest finding to emerge from the self-esteem movement was that praise did not predict self-esteem, accomplishment did… Many of the theories about self-esteem that had impacted policy were simply junk science.” Continue reading →
Turn the Ship Around: How to Create Leadership at Every Level
by L. David Marquet , Captain, U.S. Navy (Retired)
Capt. Marquet writes about implementing a profoundly different management approach when he took command of the worst performing submarine in the U.S. Navy. “Within a year, the situation was totally turned around. We went from worst to first in most measures of performance, including the one I valued the most—our ability to retain our sailors and officers.”
“Disengaged, dissatisfied, uncommitted employees erode an organization’s [productivity] while breaking the spirits of their colleagues.” Marquet found the root cause of the problem to be the leader-follower structure, in which subordinates “have limited decision-making authority and little incentive to give the utmost of their intellect, energy, and passion… We had 135 men on board and only 5 of them fully engaged their capacity to observe, analyze, and problem solve.” Continue reading →
Team of Teams: New Rules of Engagement for a Complex World
by General Stanley McChrystal with Tantum Collins, David Silverman, and Chris Fussell
When General Stanley McChrystal took command of the Joint Special Operations Task Force in 2003, he was fighting a 21st-century war with a 20th-century military. This engaging book is about the reconfiguration which led to faster decisions and greater results. McChrystal’s mission was to defeat Al Quaeda in Iraq (AQI), but his leadership insights are applicable to business as well. Continue reading →
What You’re Really Meant to Do: A Roadmap for Reaching Your Unique Potential
by Robert Steven Kaplan
“The key to achieving your aspirations lies not in ‘being a success’ but rather in working to reach your unique potential… Remember, lots of people will tell you what you should do and what you should want, but they don’t have to live your life. Chances are, moreover, that they’re not very happy with their own lives.” Continue reading →
Teresa Taylor is a former COO of a Qwest Communications. She writes about how she navigated her career while also juggling the demands of her personal life as a wife and mother of two boys. As the title implies, she found that “trying to achieve this mythical ‘balance’ simply causes us endless frustration.” She uses layers of clothing as an analogy. You can add or remove layers to adapt to changing circumstances. “Thinking in layers allows you to integrate your work and your personal time to create one life and one family.” Continue reading →