Shtick to Business

Shtick to Business: What the masters of comedy can teach you about breaking rules, being fearless, and building a serious career

by Peter McGraw (interview)

This book is about applying the wisdom of successful comedians to business management. Topics include targeting your audience and differentiating your brand, the creative process, innovation, diversity, teamwork, and writing skills. Peter McGraw is a behavioral economist, professor, and director of the Humor Research Lab (HuRL). Continue reading “Shtick to Business”

The Soft Edge: Where Great Companies Create Lasting Success

The Soft Edge: Where Great Companies Create Lasting Success

by Rich Karlgaard

It is noteworthy that a prominent business journalist from Silicon Valley—where technology and IPOs dominate headlines—wrote a book about the human factors of business success. “The yin and yang of effective management has always been about the search for the right spot between data truth and human truth.”

“Hard-edge execution is all about managing exactly to the numbers. The people who live on the hard edge of business are good at making the trains run on time. They focus on profit. Their language is time, money, and numbers. Every company in the world needs these employees.”

“Soft-edge excellence—in trust, smarts, teams, taste, and story—tends to attract loyal customers and committed employees.” Karlgaard says the soft edge is “the heart and soul” of your company. Continue reading “The Soft Edge: Where Great Companies Create Lasting Success”

Primary Greatness: The 12 Levers of Success

Primary Greatness: The 12 Levers of Success

by Stephen R. Covey

This is a book about integrity and character. It is about leadership as well as personal development. “There’s no such thing as organizational behavior, only individual behavior… Leadership is communicating to another person their worth and potential so clearly they are inspired to see it in themselves… The common thread in the best thinking on management and leadership is this: People both want and need to feel that their lives and work have meaning.”

“Primary greatness is who you really are—your character, your integrity, your deepest motives and desires. Secondary greatness is popularity, title, position, fame, fortune, and honors… Going for secondary greatness without primary greatness doesn’t work. People don’t build successful lives on the unstable sands of what is outwardly or temporarily popular, but they do build successful lives on the bedrock of principles that do not change.”

“Character is foundational. All else builds on this cornerstone. Even the very best structure, system, style, and skills can’t compensate completely for deficiencies in character… People get lost when they use a local norm or internal standard to justify covert or corrupt business practices… Universal principles like respect, empathy, honesty, and trust ultimately govern.”  Continue reading “Primary Greatness: The 12 Levers of Success”

Managing the Unexpected

managing-the-unexpected

Managing the Unexpected: Assuring High Performance in an Age of Complexity

by Karl E. Weick and Kathleen M. Sutcliffe

University of Michigan business school professors Weick and Sutcliffe studied common management attributes of “high reliability organizations” (HROs) such as aircraft carriers and nuclear power plants, where glitches can have deadly consequences. “The key difference between HROs and other organizations in managing the unexpected often occurs in the earliest stages, when the unexpected may give off only weak signals of trouble… Managing the unexpected is about alertness, sensemaking, updating, and staying in motion.” Continue reading “Managing the Unexpected”