Excellence Now: Extreme Humanism

Excellence Now: Extreme Humanism

by Tom Peters  

Nearly 40 years after the publication of the über-bestseller In Search of Excellence, Tom Peters has written his 19th book. His insights on organizational effectiveness (and dysfunction) are as relevant as ever. ‎

“In In Search of Excellence, we defined Excellence in terms of long-term performance. But that begs a/the question. How do you achieve that long-term super-effectiveness? … Excellence is not an ‘aspiration.’ Excellence is not a ‘hill to climb.’ Excellence is the next five minutes.”

Given that Peters has two engineering degrees, an MBA, and a PhD in business, you might be surprised by his findings. “Enterprise excellence is about just two things: People. Service. Excellence = Service. Service to one’s teammates, service to one’s customers and vendors, service to our communities.”

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Tom Peters Reads A LOT – Part 2

Tom Peters Reads A LOT – Part 2

In 2018 I reviewed The Excellence Dividend by Tom Peters. One thing I was struck with while reading that book was the astonishing number of books and articles cited throughout the text. I compiled a list of the 137 books and did a companion post called Tom Peters Reads A LOT.

Fast-forward to 2021, I just finished reading Tom’s latest book, Excellence Now: Extreme Humanismhere is my review. I’ve counted 121 books quoted or recommended in the text, listed below in order of first mention. I’ve only read 10 of these. Titles in bold link to my review. Others link to Amazon.com.

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An interview with Mark C. Crowley, author of Lead from the Heart

An interview with Mark C. Crowley
author of Lead from the Heart:
Transformational Leadership for the 21st Century

December 16, 2020 — 63 minutes — Book ReviewAmazon

      • [0:01:04] Employee engagement.
      • [0:13:16] Hiring people with heart.
      • [0:18:56] Connect on a personal level. Manager as a coach.
      • [0:21:43] If you don’t give a shit about people, none of this is going to work.
      • [0:24:28] Maximize employee potential.
      • [0:26:27] Flow.
      • [0:32:25] The boss who doesn’t care about you.
      • [0:34:10] Value and honor achievements.
      • [0:37:17] The heart is a feeling, sensing organ.
      • [0:42:23] Work From Home.
      • [0:49:44] How the wrong people get promoted.
      • [0:55:58] Organizational culture and values.

Transcript
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Unfettered: Mission-Aligned Boundary Spanning

Boundary Spanning in Practice
and
Unfettered: Mission-Aligned Boundary Spanning

by Kitty Wooley et al. (interview)

Senior Fellows and Friends is a group of current and former U.S. government employees. Spearheaded by Kitty Wooley, members of the group have published two compilations of articles about breaking through the silo mentality. They encourage inter-agency collaboration throughout the hierarchy to achieve greater institutional learning, more motivated staff, and greater effectiveness in executing organizational missions. While their context is government, the topics also apply to large businesses and nonprofit organizations. Continue reading “Unfettered: Mission-Aligned Boundary Spanning”

The Art of Being Indispensable at Work

The Art of Being Indispensable at Work

by Bruce Tulgan

Becoming a go-to person is the key to real influence at work. But it presents challenges like the risk of overcommitment, endless meetings, and trying to get things done across ambiguous lines of authority. When do you say yes? How do you say no? Bruce Tulgan breaks it down.  Continue reading “The Art of Being Indispensable at Work”

An interview with Alastair Thomson author of Cash Flow Surge

After posting more than 250 book reviews, I decided to try something new: an author interview on YouTube. I am grateful to Alastair Thomson for graciously sharing his wisdom on managing small and medium-sized businesses. Alastair has an accounting background, but this conversation is not about debits and credits. It’s about improving your business from the perspective of an experienced CEO and CFO. We cover cash flow, profit, customer experience, metrics, business ethics, marketing, quality, continuous improvement, front-line employees, growth, margins, inventory, and receivables.


An interview with Alastair Thomson, author of Cash Flow Surge
July 16, 2020 – 1 hour – Book ReviewAmazon


Transcript

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Cash Flow Surge: 101 No-Cost and Low-Cost Fast-Action Strategies to Boost Your Cash Flow

Cash Flow Surge: 101 No-Cost and Low-Cost Fast-Action Strategies to Boost Your Business Cash Flow

by Alastair Thomson (interview)

In college I took a course called Small Business Finance. The main thing I remember from this course is the emphasis on “cash flow, cash flow, cash flow.” Alastair Thomson is an accountant who has been a CFO and CEO of several businesses in the U.K., across variety of industries. He wrote this book for owners of small and medium-size businesses. While cash flow and profit are not the same thing, many of the ideas in the book can improve both.

The 101 chapters cover suppliers and expenses, customers and revenue, staffing and procedures, communication, insurance, logistics, contracts, and technology. Here are some snippets: Continue reading “Cash Flow Surge: 101 No-Cost and Low-Cost Fast-Action Strategies to Boost Your Cash Flow”