Orbiting the Giant Hairball: A Corporate Fool’s Guide to Surviving with Grace
by Gordon MacKenzie
This book is about maintaining creativity within bureaucratic environments. Gordon MacKenzie worked as an artist at Hallmark Cards for 30 years, culminating in a role titled Corporate Paradox.
The Fifth Discipline: The Art and Practice of the Learning Organization
by Peter M. Senge
Senge writes, “I believe that, the prevailing system of management is, at its core, dedicated to mediocrity. It forces people to work harder and harder to compensate for failing to tap the spirit and collective intelligence that characterizes working together at their best.”
The subtitle is about the learning organization, but the book is also very much about systems thinking.
Former P&G chairman A.G. Lafley and former dean of University of Toronto’s Rotman School of Management Roger Martin explain, “in our terms, a strategy is a coordinated and integrated set of five choices: a winning aspiration, where to play, how to win, core capabilities, and management systems.”
Nine Lies About Work: A Freethinking Leader’s Guide to the Real World
by Marcus Buckingham and Ashley Goodall
Conventional management practices are based on a mindset of conformity and control. The authors, in contrast, argue the key to optimum performance is encouraging individuals make the most of their idiosyncratic strengths. The authors study team performance and employee engagement for ADP Research Institute and Cisco respectively.
When More Is Not Better: Overcoming America’s Obsession with Economic Efficiency
by Roger L. Martin
Roger Martin, dean of the Rotman School of Management at the University of Toronto from 1998 to 2013, writes about a fragile imbalance in the U.S. economy and the erosion of the middle class. Major themes include efficiency vs. resilience, reductionist thinking vs. complex adaptive systems, and gaming the system. He cites examples of companies where an obsession with efficiency was catastrophic, and conversely, where slack is the secret sauce. He offers policy solutions in such areas as antitrust, taxation, stockholder voting rights, and education.
The Progress Principle: Using Small Wins to Ignite Joy, Engagement, and Creativity at Work
by Teresa Amabile and Steven Kramer
“Inner work life influences people’s performance on four dimensions: creativity, productivity, work commitment, and collegiality… Inner work life matters for companies because, no matter how brilliant a company’s strategy might be, the strategy’s execution depends on great performance by people inside the organization.”
“To a great extent, inner work life rises and falls with progress and setbacks in the work. This is the progress principle and, although it may be most obvious on the best and worst days at work, it operates every day.”
The Progress Principle is the result of primary research by two psychologists who studied 238 knowledge workers from 26 teams in 7 companies representing 3 industries over the course of a team project—generally about 4 months. Participants submitted daily diary forms to the researchers confidentially. The authors cite some positive and negative scenarios, using pseudonyms to disguise the individuals and their employers.
Nearly 40 years after the publication of the über-bestseller In Search of Excellence, Tom Peters has written his 19th book. His insights on organizational effectiveness (and dysfunction) are as relevant as ever.
“In In Search of Excellence, we defined Excellence in terms of long-term performance. But that begs a/the question. How do you achieve that long-term super-effectiveness? … Excellence is not an ‘aspiration.’ Excellence is not a ‘hill to climb.’ Excellence is the next five minutes.”
Given that Peters has two engineering degrees, an MBA, and a PhD in business, you might be surprised by his findings. “Enterprise excellence is about just two things: People. Service. Excellence = Service. Service to one’s teammates, service to one’s customers and vendors, service to our communities.”
In 2018 I reviewed The Excellence Dividend by Tom Peters. One thing I was struck with while reading that book was the astonishing number of books and articles cited throughout the text. I compiled a list of the 137 books and did a companion post called Tom Peters Reads A LOT.
Fast-forward to 2021, I just finished reading Tom’s latest book, Excellence Now: Extreme Humanism—here is my review. I’ve counted 121 books quoted or recommended in the text, listed below in order of first mention. I’ve only read 10 of these. Titles in bold link to my review. Others link to Amazon.com.
Prevailing management practices have become “a destructive influence, both to workers and to organizational effectiveness.” Continue reading “Lead from the Heart”→