Authentic Leadership

Authentic Leadership: Rediscovering the Secrets to Creating Lasting Value

by Bill George

Former Medtronic chairman and CEO Bill George wrote this book following a series of corporate scandals, including Enron, Sunbeam, Tyco, and Worldcom—just to name a few. These companies imploded because management was fixated on maximizing short-term shareholder value.

To paraphrase my favorite line in the book: you are running a business, not a stock. That said, the compound annual growth rate of Medtronic split-adjusted stock price was 28.5% during George’s 12-year tenure, according to my calculations. Not too shabby!

The first part of the book deals with the character, values, and sense of purpose required to inspire employees. George also shares his wisdom and personal experiences regarding customers, quality, market share, growth, innovation, acquisitions, FDA approval delays, Wall Street analysts, and corporate governance. Continue reading “Authentic Leadership”

An interview with Alastair Thomson author of Cash Flow Surge

After posting more than 250 book reviews, I decided to try something new: an author interview on YouTube. I am grateful to Alastair Thomson for graciously sharing his wisdom on managing small and medium-sized businesses. Alastair has an accounting background, but this conversation is not about debits and credits. It’s about improving your business from the perspective of an experienced CEO and CFO. We cover cash flow, profit, customer experience, metrics, business ethics, marketing, quality, continuous improvement, front-line employees, growth, margins, inventory, and receivables. Continue reading “An interview with Alastair Thomson author of Cash Flow Surge”

Slack: Getting Past Burnout, Busywork, and the Myth of Total Efficiency

Slack: Getting Past Burnout, Busywork, and the Myth of Total Efficiency

by Tom DeMarco

Slack is an outstanding management book full of wisdom about corporate culture, change, failure, learning, quality, risk management, productivity, and managing people.

“You can’t grow if you can’t change at all.” Slack is “the lubricant of change… Slack represents operational capacity sacrificed in the interests of long-term health… Learning to think of it that way (instead of as waste) is what distinguishes organizations that are ‘in business’ from those that are merely busy.”

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The Truth About Art: Reclaiming Quality

the-truth-about-art

The Truth About Art: Reclaiming Quality

by Patrick Doorly

“A bad work of art is an oxymoron, like bad skill,” writes Patrick Doorly, art history professor at Oxford University. “Art is high-quality endeavor.”

“Quality is not a thing but an event. When the subject [viewer] becomes aware of the object [art], quality describes the relationship that binds them… Beauty does not lie in the eye of the beholder, but that eye and the mind behind it form one half of the dynamic relationship we experience as beauty.”

The quality experience is preverbal. “It operates prior to intellectualization.”

Continue reading “The Truth About Art: Reclaiming Quality”