andreweverett360 Book Review, Management

Systems Thinking for Business and Management


Systems Thinking for Business and Management
by Umit S. Bititci and Agnessa Spanellis

Organizations, markets, and economies are systems, analogous to ecosystems. This clearly-written, 278-page textbook written by professors from Edinburgh Business School and the University of Edinburgh introduces key concepts in systems thinking, including methods for modeling them and analyzing their behavior.

It is said that the purpose of higher education is to teach students to think. In this spirit, I believe future decisionmakers and policymakers would be well served by a course in systems thinking. I think every business school should include this subject in its curriculum.

“To understand the real value of systems thinking, we need to recognize that nothing in this world exists in isolation and that everything is connected to something else. Everything is affected by something and potentially affects something else. With systems thinking, one can begin to understand, explain, and predict why complex systems such as organizations, people, and societies behave the way they do.”

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andreweverett360 Book Review, Management

The Conclusion Trap: Four Steps to Better Decisions


The Conclusion Trap: Four Steps to Better Decisions
by Dan Markovitz

As a management consultant, Dan Markovitz has seen too many executives waste money on “Ready, Fire, Aim” decisions which yield no benefit—and sometimes even make things worse. “Frankly, I’m tired… of seeing leaders jump to conclusions and taking action without really understanding their problem.” This concise 67-page book resonates with me and I think it applies not only to business, but also more broadly to political policy on many of society’s complex issues, such as education and healthcare.

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andreweverett360 Book Review, Management

The Fifth Discipline


The Fifth Discipline: The Art and Practice of the Learning Organization
by Peter M. Senge

Senge writes, “I believe that, the prevailing system of management is, at its core, dedicated to mediocrity. It forces people to work harder and harder to compensate for failing to tap the spirit and collective intelligence that characterizes working together at their best.”

The subtitle is about the learning organization, but the book is also very much about systems thinking. 

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andreweverett360 Book Review, Management

Unfettered: Mission-Aligned Boundary Spanning


Boundary Spanning in Practice and
Unfettered: Mission-Aligned Boundary Spanning
by Kitty Wooley et al. (interview)

Senior Fellows and Friends is a group of current and former U.S. government employees. Spearheaded by Kitty Wooley, members of the group have published two compilations of articles about breaking through the silo mentality. They encourage inter-agency collaboration throughout the hierarchy to achieve greater institutional learning, more motivated staff, and greater effectiveness in executing organizational missions. While their context is government, the topics also apply to large businesses and nonprofit organizations.

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andreweverett360 Book Review, systems thinking

Organize for Complexity


Organize for Complexity: How to get life back into work to build the high-performance organization
by Niels Pflaeging

“As we have seen, the world has already changed—high complexity in value creation has become the norm.” This book proposes a cell-based organizational structure (Beta) better suited to a complex, unpredictable world than the traditional hierarchical system (Alpha). 

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andreweverett360 Book Review, Management, systems thinking

Simple Complexity: a Management Book for the Rest of Us, a Guide to Systems Thinking


Simple Complexity: a Management Book for the Rest of Us, a Guide to Systems Thinking
by William Donaldson

This book is about applying the principles of complexity and systems thinking to management. “Every organization is a system—in fact, a system of systems, perfectly designed to get the results it is getting today… Systems thinking is the unifying discipline that brings clarity to all of the other disciplines at work in your enterprise… The key, defining concept of systems thinking to remember is that nothing in the system is ever unconnected.”

Donaldson emphasizes the importance of context. “You have to ensure everyone has shared mental models of the enterprise and its management system… Remembering that context can enhance learning and comprehension by 50-100 percent, you must give employees context for both the part of the system they play a role in and the whole system.”

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andreweverett360 Book Review, systems thinking

Using Systems Thinking to Solve Real-World Problems


Using Systems Thinking to Solve Real-World Problems
by Jamie P. Monat and Thomas F. Gannon

“Systems thinking focuses on the relationships among system components and the interactions of the system with its environment, as opposed to focusing on the components themselves… Those relationships typically dominate the behavior of systems.” As an antidote to myopia, systems thinking takes a holistic and integrative approach.

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andreweverett360 Book Review, Management, systems thinking

It’s Not Complicated: The Art and Science of Complexity in Business


It’s Not Complicated: The Art and Science of Complexity in Business
by Rick Nason

This book may fundamentally change the way you think. Or it may give you a framework to understand why you intuitively know that conventional management practices are sometimes incongruent with reality.

“This book is about systems thinking, and more specifically the important distinction between simple, complicated, and complex systems as applied to common business problems… The world of business is usually complex rather than complicated. That may seem like word play, but the difference between ‘complicated thinking’ and ‘complexity thinking’ is profound. This important distinction is well accepted in the scientific community but is virtually unknown in business.” Nason explains, “The ability to manage complexity is the key to competitive advantage.”

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andreweverett360 Book Review, STEM

101 Things I Learned in Engineering School


101 Things I Learned in Engineering School
by John Kuprenas with Matthew Frederick

Engineering involves the application of mathematics, physics, and chemistry, but “the heart of engineering isn’t calculation; it’s problem solving,” writes John Kuprenas, a civil engineer. Here is a sampling of his insights.

“There’s always a trade-off. Lightness versus strength, response time versus noise, quality versus cost, responsive handling versus soft ride, speed of measurement versus accuracy of measurement, design time versus design quality… It is impossible to maximize the response to every design consideration. Good design is not maximization of every response nor even compromise among them; it’s optimization among alternatives.”

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