andreweverett360 Book Review, Management

Understanding Organizations Finally!

Understanding Organizations Finally! Structuring in Sevens

by Henry Mintzberg

The four forms of organization are Personal (autocracy), Programmed (bureaucracy), Professional (meritocracy), and Project (adhocracy). Respectively, the coordinating mechanism of each form is direct supervision, standardization of work, standardization of skills, and mutual adjustment.

That last term should be defined before going further, as Mintzberg uses it throughout the book. “Coordination and control are two different concepts. Mutual adjustment is coordination without control… Currently, the literature of management gives considerable attention to teams, task forces, and networks, all manifestations of mutual adjustment.”

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andreweverett360 Book Review, Humor

The Peter Principle

The Peter Principle: Why Things Always Go Wrong

by Laurence J. Peter (1919-1990) and Raymond Hull (1919-1985)

For anyone who is frustrated with the dysfunction of a bureaucracy, this satirical study of hierarchiology—the social science of hierarchies—will shed some light. The Peter Principle states, “In a hierarchy, everyone tends to rise to his level of incompetence.”

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andreweverett360 Book Review, Management

Excellence Now: Extreme Humanism

Excellence Now: Extreme Humanism

by Tom Peters  

Nearly 40 years after the publication of the über-bestseller In Search of Excellence, Tom Peters has written his 19th book. His insights on organizational effectiveness (and dysfunction) are as relevant as ever. ‎

“In In Search of Excellence, we defined Excellence in terms of long-term performance. But that begs a/the question. How do you achieve that long-term super-effectiveness? … Excellence is not an ‘aspiration.’ Excellence is not a ‘hill to climb.’ Excellence is the next five minutes.”

Given that Peters has two engineering degrees, an MBA, and a PhD in business, you might be surprised by his findings. “Enterprise excellence is about just two things: People. Service. Excellence = Service. Service to one’s teammates, service to one’s customers and vendors, service to our communities.”

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andreweverett360 Book Review, Management

Unfettered: Mission-Aligned Boundary Spanning

Boundary Spanning in Practice
and
Unfettered: Mission-Aligned Boundary Spanning

by Kitty Wooley et al. (interview)

Senior Fellows and Friends is a group of current and former U.S. government employees. Spearheaded by Kitty Wooley, members of the group have published two compilations of articles about breaking through the silo mentality. They encourage inter-agency collaboration throughout the hierarchy to achieve greater institutional learning, more motivated staff, and greater effectiveness in executing organizational missions. While their context is government, the topics also apply to large businesses and nonprofit organizations.

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andreweverett360 Book Review, systems thinking

Organize for Complexity

Organize for Complexity: How to get life back into work to build the high-performance organization

by Niels Pflaeging

“As we have seen, the world has already changed—high complexity in value creation has become the norm.” This book proposes a cell-based organizational structure (Beta) better suited to a complex, unpredictable world than the traditional hierarchical system (Alpha). 

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andreweverett360 Book Review, Management

The Excellence Dividend

The Excellence Dividend: Meeting the Tech Tide with Work That Wows and Jobs That Last

by Tom Peters

Tom Peters makes a renewed call to excellence in the context of an increasingly data-driven and dehumanized world. His “putting people first” mantra is even more on point than it was when his seminal work In Search of Excellence was published in 1982.

“The primary defenses against AI-driven job destruction are widespread, relatively unconstrained creativity and novel organizational arrangements designed to produce products and services that will stand out in an automated world. I unequivocally believe that such creativity is antithetical to algorithmic optimization of human affairs.”

“So what is this Excellence Dividend? In short, businesses that are committed to excellence in every aspect of their internal and external dealings are likely to be survivors. They are better and more spirited places to work. Their employees are engaged and growing and preparing for tomorrow. Their customers are happier and inclined to spread tales of their excellence far and wide. Their communities welcome them as good neighbors. Their vendors welcome them as reliable partners. That in turn translates directly into bottom-line results and growth. And, AI and robotics notwithstanding, it translates into jobs that last and the likely creation of new jobs as well.”

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andreweverett360 Book Review, Management

Tom Peters Reads A LOT

I have posted a review of The Excellence Dividend with some key points, but in this post I wanted to call attention to the vast number of books that Tom Peters refers to. The guy has read A LOT of books. I’ve compiled a list of 137 books mentioned throughout the text. I’ve read a few of them. The bold listings link to my review on The Key Point; the others link to Amazon.com.

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